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Terms of Service

Welcome to Slotbunny UK (“we,” “our,” or “us”). These Terms of Service (“Terms”) outline the rules governing your access to and use of the Slotbunny UK website and all associated gaming products, digital features, promotional programs, and account services (collectively, the “Services”).

When combined with our Privacy Policy and any additional rules relating to specific promotions, tournaments, or game types, these Terms form a binding agreement between Slotbunny UK and you (“you,” “User,” or “Player”).

By registering an account, visiting the Website, or engaging with our features in any form, you acknowledge that you have read, understood, and fully agreed to these Terms. If at any time you do not agree, you must stop using the Services immediately.

If you need clarification on any part of these Terms, you are encouraged to contact our UK Support Team before proceeding with gameplay or transactions.

1. KEY DEFINITIONS & TERMINOLOGY

Terms: This document, the Privacy Policy, and all rules applicable to bonuses, promotions, or game-specific conditions.

Website: The official domain www.slotbunny.com and all UK-specific sub-domains controlled by Slotbunny.

Services: Includes all gaming content, account tools, payment interfaces, promotions, and support resources accessible on the Website.

We, Us, Our, Slotbunny: The licensed operator responsible for providing online gaming services in the United Kingdom.

You, User, Player: Any individual accessing or using the Services, whether or not they complete registration.

Account: Your personal profile created to access and manage Services.

Games: All casino-style games, interactive entertainment, and digital betting content available on the Website.

Software: The underlying technology, engines, and licensed systems supporting gameplay and account functionality.

2. ELIGIBILITY & LEGAL ACCESS REQUIREMENTS

You must be at least 18 years old to access the Services or the minimum age required for online gaming in your area of the United Kingdom—whichever is higher.

You are responsible for ensuring that access to online gaming is legal in your region. If you reside in an area where online gambling is restricted, you must not use the Services.

Slotbunny prohibits access from certain restricted jurisdictions. Users located in: Iran, Saudi Arabia, UAE, Yemen, Oman, Qatar, Bahrain, Iraq, Kuwait, Syria, Palestine, Jordan, Lebanon, Australia, and New Zealand may not register or participate in real-money gameplay. This list may change based on UK regulatory guidance.

You agree to provide accurate and complete information when registering and to keep your details updated as required. Providing false or misleading information may result in suspension or closure.

By using the Services, you agree to comply with all rules, promotional conditions, and gameplay policies.

The following individuals may not use the Services: employees, contractors, affiliates, media partners, or suppliers of Slotbunny, as well as their immediate relatives.

You may not permit another person to access your Account or play on your behalf for any reason.

Slotbunny UK reserves the right to decline service, restrict access, or close Accounts at our discretion without prior notice.

3. CONSENT TO UPDATED TERMS

Your continued use of the Services indicates acceptance of the Terms. Slotbunny UK may update these Terms periodically to reflect regulatory changes, technical improvements, or new features.

You are responsible for reviewing updated versions. If you do not agree with an update, you must stop using the Services and request account closure.

These Terms replace all previous agreements. No employee or representative may modify these Terms verbally or externally to this document.

All Website content—including branding, game visuals, software, and text—is protected under intellectual property law in the United Kingdom.

Communication & Marketing:

  • You must maintain accurate contact details, including your UK phone number and email address.
  • You acknowledge that Slotbunny UK may send essential notifications via SMS, email, or push messages.
  • Marketing communications require your consent, which you may withdraw at any time.
  • You may unsubscribe from promotional messages through in-message links or by contacting Support.
  • All promotions may be updated or withdrawn without prior notice.

4. ACCOUNT MANAGEMENT & PLAYER OBLIGATIONS

Requesting Account Closure: You may close your Account at any time through Customer Support. After closure, your account must remain deactivated for a minimum of 72 hours before reactivation may be considered.

Account Conduct Requirements:

  • Your Account must be used solely for personal gaming, not commercial purposes.
  • You are responsible for protecting your password and login details.
  • Slotbunny UK may suspend or terminate your Account for policy violations, suspicious activity, or legal obligations.
  • Providing incorrect information, engaging in fraud, or abusing bonuses may result in forfeiture of winnings.
  • Use of VPNs, proxy tools, or masking technologies to bypass UK access restrictions is strictly prohibited.
  • Harassment or abusive behaviour toward staff will lead to immediate termination.
  • If illegal activity is suspected, we may share information with relevant UK authorities or financial institutions.

5. DEPOSITS, WITHDRAWALS & PAYMENT CONDITIONS

5.1 Deposits

  • Deposits must be made using payment methods legally owned by you.
  • The minimum deposit accepted is $10.
  • Deposits below the minimum may not be processed or refunded.
  • The maximum deposit per transaction is $1,000 unless otherwise stated.
  • All wagers placed with deposited funds are final.
  • You may request deposit limits under responsible gaming tools.
  • Deposits under $20 are subject to a maximum withdrawal limit of 10× the deposited amount.

5.2 Withdrawals

  • Withdrawals may require identity verification consistent with UK AML requirements.
  • The minimum withdrawal is $20.
  • Withdrawals will usually be processed back to the most recent verified deposit method.
  • Default withdrawal limits begin at $1,000/day and $4,000/week unless modified by VIP tier.
  • Deposited funds must be wagered at least once prior to withdrawal.
  • One express withdrawal may be allowed every 24 hours upon qualification.
  • $12 verification deposits may apply to no-deposit bonus cashouts.
  • If your deposit was less than $20, withdrawal totals are capped at 10× that deposit.

6. BONUS, PROMOTIONS & ASSOCIATED TERMS

6.1 General Promotion Conditions

  • By claiming or using any promotion, you accept all associated rules.
  • Only one promotion may be active at a time unless stated otherwise.
  • Promotion-specific rules take precedence over general Terms in the event of a conflict.
  • You may not claim free bonuses while a withdrawal request is pending.
  • Your real-money balance must be below $1 to redeem certain offers.
  • Bonus funds cannot be used to meet wagering requirements for new bonuses.
  • Deposit bonuses are non-withdrawable and intended for gameplay.
  • Reversing a withdrawal does not qualify as a new deposit for bonuses.

6.2 Bonus Withdrawals

  • Bonus balances are removed before withdrawal is finalised.
  • Using bonuses on restricted games may void any winnings from that session.

6.3 Bonus Abuse Prevention

  • Patterns indicating bonus exploitation may result in loss of promotional privileges.
  • We may conduct reviews of wagering history to ensure fair play.
  • Promotions can be adjusted or suspended where necessary.

6.4 Regional Eligibility

  • Promotions are available to users in eligible countries including the UK, Ireland, New Zealand, Canada, Norway, Finland, and Sweden.
  • Users in restricted regions may not redeem or withdraw promotional bonuses.

6.5 Betting Restrictions

  • Bonus calculations are based on USD; UK players should check their exchange rate.
  • Only one free promotion may be used between standard deposits.
  • High bonus-to-deposit ratios may impact eligibility.

6.6 Welcome Offer

  • Email verification is required for Welcome Offer activation.
  • Wagering conditions apply to all free chips.
  • One Welcome Offer per household, IP, or device.
  • A $12 verification deposit may be required for withdrawals tied to no-deposit bonuses.

6.7 Deposit Coupon Rules

  • Only one coupon may be used per deposit.
  • Coupons expire after seven days unless specified otherwise.
  • Wagering must be completed before withdrawal.
  • Amounts exceeding maximum cashout limits will be removed.

6.8 Free Spin Terms

  • Free spin winnings require full wagering before withdrawal.
  • Withdrawal limits apply based on each offer.

6.9 Cashback Rules

  • Cashback applies only to deposits that were not used with other bonuses.
  • Cashback may need to be claimed manually unless automated.
  • Recycled cashback does not count toward future cashback rewards.

6.10 Fraud & Promotion Violations

Attempts to exploit promotional systems may result in account restrictions, suspension, or closure.

  • Coordinated betting or collusion
  • Use of system exploits or loopholes
  • Chargeback or payment manipulation
  • Use of automated scripts or bots

Slotbunny UK may freeze funds, void winnings, or report activity to relevant authorities.

7. GAMEPLAY RULES & FAIRNESS

7.1 Game Integrity

All Games are provided by licensed vendors and independently tested to ensure fairness and compliance with UK and EU standards.

7.2 Final Game Results

All results recorded on Slotbunny servers are final. Server logs override device displays in case of discrepancies.

7.3 Updates & Changes

Slotbunny may modify, remove, or introduce Games as necessary without notice.

7.4 Idle or Abandoned Games

Games left inactive for 30 consecutive days may be closed, and any open wagers cancelled.

8. DATA PROTECTION & SECURITY

Your personal data is processed in full accordance with UK GDPR and the Data Protection Act 2018.

8.1 Data Collection: We gather personal details required to verify identity and manage Accounts.

8.2 Data Use: Your information is used for gameplay access, payment handling, and lawful compliance.

8.3 Confidentiality: We do not sell personal information and only share it when legally necessary.

8.4 Verification: Additional documents may be requested to address suspicious activity.

8.5 Regulatory Compliance: Slotbunny may provide information to UK authorities in cases of legal or AML requirements.

9. CUSTOMER COMPLAINTS & DISPUTE HANDLING

If you need to file a complaint, contact:

  • Email: support@slotbunny.com
  • Management: management@slotbunny.com
  • Live Chat: accessible via the Website

Please include all relevant details: username, timestamps, screenshots, and a clear description. Our team will respond within 48 hours and aims to resolve cases within 14 business days.

Final decisions by Slotbunny UK are binding unless otherwise required by UK law.

10. LIABILITY LIMITATIONS

10.1 Technical Interruptions

Slotbunny UK is not responsible for connection issues, browser failures, or device malfunctions affecting gameplay.

10.2 Malfunctions

If a technical fault causes inaccurate results or payouts, associated wagers may be voided. Server records determine correct outcomes.

10.3 Indemnification

You agree to indemnify Slotbunny UK against any losses arising from misuse of the Services or violation of these Terms.